APPLICATION MAINTENANCE

For your company, an EDI & EAI platform is firstly an economic development tool and not a goal in itself. So that you can focus on your core business, EsaLink mobilizes its specialists on the Application Maintenance (TMA) of your platform! TMA refers to the outsourcing of maintenance support: we take care of everything.

Why assign your application maintenance to EsaLink ?

EsaLink is a human-sized company specializing in electronic data interchange. Partner of GenerixGroup, Cleo and IBM, we support companies that have one of these three solutions in the management and coordination of their projects.

SKILLS AND EXPERTISE ON DEMAND

CONTROL AND QUALITY OF SERVICE

RIGOUR, METHODOLOGY, AND TRACEABILITY

STABILIZATION OF THE SYSTEM

IMPROVEMENT OF YOUR PROCESSES

RESULTS

With its expertise in EDI solutions (TradeXpress, IBM Sterling and Cleo), EsaLink accompanies you on the different processes of this management through Service Centers, Third Party Maintenance or Application Acceptance with results commitments enabling you to:

  • Facilitate the management of resources and/or your infrastructure
  • Maintain the operational conditions of your EDI/EAI application
  • Improve service level through compliance with SLAs and KPIs
  • Refocus internal teams on strategic projects
  • Control, identify and reduce technical debt
  • Increase the quality of service by specializing in intervention teams
  • Control and reduce maintenance costs (better control of budgets)

You are interested in Application Maintenance ?

Don’t hesitate, contact us with this form